- #Will talktalk youview box work without subscription manual#
- #Will talktalk youview box work without subscription tv#
If you go past the option, simply press the + button to navigate back to the option.Ħ. Keep pressing the – button until “Internet/USB Recovery, keep recordings” option is highlighted. The + and – buttons on the front panel will navigate the menu. Let go of the + and – buttons once the “Huawei – Mainenance Mode menu” is displayed.ĥ.
If you haven’t pressed the buttons together by the time “YouView Waking Up” is displayed, or you see the “YouView please wait…” message then try again.Ĥ. Start YouView using the power button on the YouView Box front panel, and then quickly press and hold both the + and – buttons on the front panel. Power on YouView using button at the back of YouView Box.ģ. Ensure the YouView Box is switched off and is currently connected to the router (the YouView Box will require an internet connection).Ģ. There is a possibility that this alone will solve your problem, if not try the steps below which should work, but MAKE SURE THE DRIVE IS NOT WHIRRING!ġ. To stop this, you must give the box a sharp whack on the top to shake the hard drive disk (I am not talking about a hammer smash, but a sharp thud with the flat of your hand). The below steps will not work if your disk is still whirring. If you watch the video played in the origional post, and your box is making the whirring noise that piratewolf's was at the end, then this solution should help. I know it has been a while since you posted so talk talk have probably dealt with your issue, but I thought i would post a solution that worked for me as this is the first hit on google for the above problem. Assuming you're in England or Wales, it's section 14(2) of the Sale of Goods Act 1979 if you bought the box outright, section 4(2) of the Supply of Goods and Services Act 1982 if the box becomes your property as part of your TalkTalk contract or section 9(2) of the Supply of Goods and Services Act 1982 if the box is hired to you as part of your TalkTalk contract. If they don't, considering how new YouView is, you can assert your legal rights on the grounds that the box is not of satisfactory quality - whilst it is accepted that hard disks fail, this one can only be a few months old. Hopefully they'll then sort you out with a new box. I'd talk to TalkTalk again and say that you believe your YouView box has a faulty hard disk and won't boot.
The remote won't work as the box isn't able to boot. It's trying to spin up, failing, and trying again. I went close up to the box and you can hear it whirring and making strange noises as though it's trying to do something.Towards the end of the video, when you move the camera near the box, you hear the characteristic noise of a dead hard disk. In reply to a post by piratewolf:I took a video of it and posted on youtube - this is turning the box on, see the lights lighting up, screen all working, etc. Has anyone else experienced this type of problem with their box, is there a way to reset it, will I likely be charged for it?
#Will talktalk youview box work without subscription tv#
We phoned TalkTalk this evening and the rep on the phone was pretty useless, asking if we had the box turned on, were the leads connected, was our tv working, did the remote have batteries in it, had we damaged the box, etc.Įventually they said they would book us an engineer but we may be charged £75 for this call out and could end up having to buy a new box for another £299 if it was deemed that we had broken it! We haven't done anything at all to it, it just stopped working.
#Will talktalk youview box work without subscription manual#
It's a Huawei box and the instruction manual says that to factory reset you have to use the TalkTalk button to get into the main menu, but I can't even get off the Waking Up screen and into any types of menu, it just seizes up and makes noises. The remote does absolutely nothing whilst it's in this state. I went close up to the box and you can hear it whirring and making strange noises as though it's trying to do something. I took a video of it and posted on youtube - this is turning the box on, see the lights lighting up, screen all working, etc. We tried again on Sunday night and the same thing was happening so we left it again until this evening. It was working fine on Saturday, we went to bed, came down on Sunday morning and turn it on using the remote and it wouldn't boot up - just stuck on the Waking Up screen and making whirring noises. Hi all, hope someone can be of assistance with a problem we have had since Sunday morning with our TalkTalk YouView tv box.
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